Gartner predicts ‘digital twins of a customer’ will transform CX - HY FY TECH
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    Gartner predicts ‘digital twins of a customer’ will transform CX

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    Concept image of man looking at his own digital twin mirrored through the frame of a mobile phone. His twin is an avatar looking like a hologram.
    Gartner predicts that digital twins of a customer (DToC) could transform the way enterprises deliver experiences.Read More

    from VentureBeat https://ift.tt/REOdSYj
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